Terms & Conditions

Effective Date: 05/07/2023

Welcome to Fur & Fiber!

These terms and conditions govern your use of our website and the purchase of crochet-made products from us. By accessing our website and placing an order, you agree to be bound by these terms and conditions.

Products and Orders

1.1 Product Descriptions: We strive to provide accurate descriptions and images of our crochet products. However, please note that colors, sizes, and patterns may slightly vary due to the handmade nature of our items.

1.2 Order Placement: By placing an order on our website, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order at our discretion.

1.3 Pricing: All prices displayed on our website are in Philippine pesos and are subject to change without prior notice. The final price for your order will include applicable taxes, shipping fees, and any additional charges.

Payment and Billing

2.1 Payment Options: We accept payment through credit cards, debit cards, and other online payment methods as indicated on our website.

2.2 Cash on Delivery: Cash on delivery (COD) may be available for select locations. Additional charges may apply, and the payment must be made in the exact amount specified.

2.3 Billing Information: You agree to provide accurate billing information and authorize us to charge your selected payment method for the total amount of your order, including any applicable fees.

Shipping and Delivery

3.1 Shipping Methods: We offer shipping to the address provided during the order process. The shipping costs and estimated delivery times will be displayed at checkout.

3.2 Delivery Delays: While we make every effort to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances. We shall not be liable for any loss or damage resulting from delivery delays.

3.3 International Shipping: For international orders, additional customs duties, taxes, and fees may apply. It is your responsibility to comply with the import regulations of your country.

Returns and Refunds

4.1 Return Eligibility: We accept returns for damaged or defective products within [number] days of delivery. The item must be unused and in its original condition and packaging.

4.2 Return Process: To initiate a return, please contact our customer service with the order details and reason for return. We may require photographic evidence of the damaged or defective item.

4.3 Refund or Exchange: We will offer a refund or exchange for the returned item, subject to inspection and approval. The refund will be issued to the original payment method within 7 days.

Intellectual Property

All intellectual property rights, including copyrights and trademarks, related to our website, content, and products, are the property of Fur & Fiber. You may not use, reproduce, or distribute any of our intellectual property without our prior written consent.

Limitation of Liability

To the extent permitted by law, Fur & Fiber shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products.

Charitable Donation

7.1 Stray Animal Donation: As part of our commitment to animal welfare, we are pleased to announce that 60% of our profits will be donated to the stray animals of CVSU (Cavite State University).

7.2 Donation Allocation: The donated funds will be used to support initiatives such as providing food, shelter, veterinary care, and other necessary resources for stray animals in collaboration with CVSU's animal welfare programs.

7.3 Transparency: We will periodically publish updates on our website and social media platforms to inform our customers and the public about the donations made, ensuring transparency in the allocation of funds.

Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts in the Philippines.

Modifications and Updates

We reserve the right to modify or update these terms and conditions at any time without prior notice. It is your responsibility to review the terms and conditions periodically for any changes.

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